BUSINESS CLASS COMFORT AND CONSISTENCY
Quality service for passengers and bookers starts with attention to detail.
Quality Management
Chauffeur Qualifications
All Chauffeurs are engaged with relevant experience and are put through a rigorous series of tests before driving our clients.
Chauffeur Documentation
Monitoring of our chauffeurs’ documentation, licences, security checks and references are maintained in our proprietary system which flags any lapses.
Affiliate Management
Affiliates around the world are required to meet strict service level agreements. Our global operations team visit them regularly to monitor vehicle quality and review SLAs.
Our Steps to a Business Class Experience
CHECKLIST AT TIME OF BOOKING THE PROJECT
At the time of booking we check...
- Estimated travel times between locations
- Addresses and best drop off and pick up points
- Flight or train details
- Number of passengers and luggage
- Events at destination that might impact the job
PRE-SERVICE CHECKLIST WITH CHAUFFEUR
Before dispatch we check...
- The latest version of the itinerary
- Liaise with chauffeurs on delays or changes
- Manage last minute adjustments
- Implement necessary contingency plans
- Ensure a seamless and productive business trip
Peace of Mind
During service of a roadshow, an event or any project that is more than a straightforward transfer, project managers will stay in close contact with you and the chauffeur. They will...- Monitor the local destination
- Liaise with chauffeurs on delays or changes
- Manage last minute adjustments
- Oversee detours to collect documentation or luggage
- Transfer test drives are routine for drivers providing the business class services
- Ensure a seamless and productive business trip
Award Winning Services
Award winning services
Driven Worldwide is very proud to have received the Professional Driver award for quality services for three years running. This is validation of the service our staff, drivers and chauffeurs give all over the globe.