OUR TOOLS
At Driven our internal working processes are regularly reviewed and evolved. To help meet our clients expectations we use a number of internal tools on a day to day basis.
PalmTree
PalmTree has been developed by the in-house IT team at Driven Worldwide. It is a bespoke reservations platform that can manage and track complex journeys and projects.
It is an intelligent system that creates workflows based on client itineraries with functionality enabled to flag variances and create alerts for project management teams.
It is the main operating system in the business and from it we run our client invoicing and supplier management in five continents.
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Chauffeur App
Our chauffeur app is a toolset built in-house by our tech team, with it's design centered around supporting our chauffeurs and staff for the management and processing of both projects and complex financial roadshows. These tools vary from traditional 'driver' focused apps, which focus on dispatching and monitoring a single booking in isolation.
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ChauffeurCall
ChauffeurCall was originally designed to overcome the issues surrounding contact between passenger and chauffeur. Mobile numbers are not always reliable and passengers want direct contact with their chauffeur. ChauffeurCall uses the local numbers that we own in over 100 countries. These numbers are integrated into our own telephone system. On booking a service, a local number is allocated to the client and remains unchanged.
All calls can be monitored and logged. This is the most advanced system of its type on the market. It is recognised as being a superior system to using direct mobile numbers, and has been adopted as standard by all of our clients and is now being used by other sectors.
If you would like to find out more about how ChauffeurCall Technology could help your business please contact us.
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Specialist Conference and Event Tools
Our bespoke conference software tools, support both on-site and off-site co-ordination dispatch and management of multiple journeys and shuttle services.
These tools provide clients with a comprehensive log of journeys, and up-to-the-minute information on a chauffeur's whereabouts and availability. The tools are accesible from either a desktop solution, tablet or a smartphone.
Read moreOur technology
Client Tools
Since Driven's inception, our technology department has been tasked with ensuring that the highest quality of technical tools are available to our clients.
Information and Cyber Security
Security is paramount in every aspect of what we do, from when you step into a car, through to the way we handle and secure your electronic data.
What drives Driven
Beneath the client facing apps and portals available for passengers and bookers, there is a complex reservations and supplier management platform that drives the business.